Elevated Industry Learning

Draw from years of hospitality experience

Ground-Up Leadership Training

Understand hotel management from multiple supervisory roles

Maximise Your Interests

Build a career in the growing hospitality & tourism landscape

SHATEC Institutes Pte Ltd (UEN: 198301550C) is an appointed CET Centre by SkillsFuture Singapore (SSG) for courses supported by SkillsFuture Credits (SFC) and/or SkillsFuture Funding. The part-time WSQ Diploma in Hotel and Accommodation (TGS-2021009554) is a standalone qualification.

The funding support period for the WSQ Diploma in Hotel and Accommodation Services is 3 December 2022 to 30 September 2025.

Available Intakes


Commencement Date

Completion Date

Course Schedule


08 March 2023

07 February 2024

Runs every Wednesday 9am – 6pm


11 March 2023

30 March 2024

Runs every Saturday 9am – 6pm


06 July 2023

13 June 2024

Runs every Thursday 9am – 6pm

Admission Requirements


Minimum 3 GCE ‘N’ Level / WPLN 5 / WSQ Advanced Certificate in Hotel and Accommodation Services / NITEC / Qualifications of equivalent standard may be recognised on a case-to-case basis


Minimum 2-year experience in the Hotel and Accommodation industry

(Interview may apply for applicants who do not meet equivalent academic qualifications or expected duration in workplace experience.)

International applicant must have a valid work pass through the entire course.


At least one of the following proficiency levels in English:

  • Pass in GCE ‘N’ Level English
  • Band 5.0 in IELTS
  • Minimum score of 61 points (internet-based total) in TOEFL
  • Pass in SHATEC English Test
  • Pass in SHATEC Certificate in Basic and Hospitality English / SHATEC Certificate in Hospitality English


A pass in any preceding WSQ Certificate level(s) will also be recognised as fulfilment of English proficiency requirements.

Programme Outline

  1. Technology Adoption in Hotels
    • Technology Adoption and Innovation L4
  2. Front Office Management
    • Front Office Operations Management L4
  3. Room Housekeeping Management
    • Room Housekeeping Operations Management L4
  4. People Development
    • People Development L4
  5. Market Research in Hospitality
    • Market Research L3
  6. Budgeting in Hospitality
    • Budgeting L4
  7. Food and Beverage Concepts and Set-Ups
    • Business Change Assessment L4

Programme Competencies

  • Demonstrate supervisory level management skills as required in the Hospitality and Tourism industry
  • Understand, recognise and apply quality service and management standards to the Hospitality and Tourism industry
  • Identify and navigate the operational challenges within the different fields of the Hospitality and Tourism industry
  • Exhibit proficiency in basic business practices and demonstrate professional restaurant service skills within the Hospitality and Tourism industry


Students who successfully complete the programme will be awarded the
Diploma in Hotel and Accommodation Services by SkillsFuture Singapore.

Programme Fees

Course Fee Payable after SkillsFuture Funding (where applicable), inclusive of 8% GST

Singaporean below 40 years old / Singapore PR / LTVP+ Holders

Singaporeans aged 40 years old and above

International Applicants









Non SME-Sponsored





  • Course fee payable include essential training items.
  • Singaporeans and Singapore PRs will be eligible for up to 70% SSG (Baseline) Course Fee Grant. With effect from 1 October 2021, this training support will be extended to Long Term Visit Pass Plus (LTVP+) Holders. The LTVP+ scheme applies to lawful foreign spouses of Singapore Citizens (SCs) with (i) at least one SC child or are expecting one from the marriage, or at least three years of marriage, and (ii) where the SC sponsor is able to support the family. LTVP+ holders will be identified with their green visit pass cards, with the word ‘PLUS’ on the back of the card. Funding is subjected to SSG’s prevailing corporate policies and final approval.
  • The SkillsFuture Mid-Career Enhanced Subsidy (MES) is applicable for Singaporeans aged 40 years old and above for up to 90% of course fees. For more information, visit the SkillsFuture website https://www.skillsfuture.gov.sg/enhancedsubsidy.
  • SkillsFuture Enhanced Training Support for SMEs (ETSS) offers additional support for SMEs in the form of higher course fee subsidies. SMEs enjoy SkillsFuture funding of up to 90% of the course fees when they sponsor their employees to attend courses supported by SkillsFuture Singapore (SSG). With effect from 1 January 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour, with a $100,000 cap on the maximum AP funding each organisation can claim each calendar year. For more information on ETSS and AP please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/course-fee-and-absentee-payroll-funding.html.
  • Singaporeans may utilize available funds within their Post-Secondary Education Account (PSEA) to offset total net course fee payable.
  • All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Singaporeans who qualfiiy for the SCTP can use their SkillsFuture Credit (opening and top-up) and Additional SkillsFuture Credit (Mid-Career Support) to offset out-of-pocket course fees. Visit the SkillsFuture Credit website skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
  • NTUC members enjoy 50% unfunded course fee support for up to $250 each year when they sign up for courses supported under UTAP (Union Training Assistance Programme). NTUC members from 40 years and above enjoy up to $500 per year. For more information and terms and conditions, please refer to https://e2i.com.sg/individuals/ntuc-education-and-training-fund/.
"I decided on the same day that I registered my daughter into the diploma course that I would follow suit.

Having worked in the hospitality industry before, I’ve seen the value of SHATEC. The plus point is having teachers that care. They are from the industry, making it more fun and interesting when we discuss the history, the latest hospitality trends, as well as the passion that we all share.”

Mr Adrian Jay Lim Imm-Min
WSQ Diploma in Hotel and Accommodation Services (Part-Time), Graduated 2019
• Inspiring Learners’ Award Recipient

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